Returns & Refunds Policy

At The Drink Shop, we want you to be completely satisfied with your purchase; if your order arrives damaged or incorrect, you can return it within 14 days for a full refund or replacement. Please note that for health and safety reasons, we cannot accept returns on opened beverage containers or perishable food items.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and photos of the items you wish to return.

• 2.
  Prepare Your Package

  Ensure the items are unopened, in their original packaging, and securely packed to prevent breakage during transit.

• 3.
  Ship the Items

  Affix the provided return shipping label to your box and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.